Director, Marketplace Seller Management

Your Impact

The Director, Marketplace – Seller Management is key in executing fundamental digital growth strategies and leads a team focused on growing Gross Merchandise Value sales for the digital marketplace. This role drives growth by providing strategic advice and partnership to third-party sellers in the home improvement category, fostering win-win relationships, and accelerating program adoption for key growth opportunities. The Director develops a safe and inclusive environment for account managers, builds relationships with key internal decision-makers, and collaborates with cross-functional teams and seller partners to optimize marketplace items and drive conversion.

Shape the future of Retail Tech

As a Product Management leader, you’ll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You’ll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.

Here, you can bring your unparalleled experience to the product domain while actively contributing to the long-term product strategy of the entire organization. With a laser focus on specific strategic product areas, you can take full ownership of the end-to-end delivery process. Leveraging your skills, you’ll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating innovation to new heights.

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

What You Will Do

• Hire and manage a team in charge of accounts across key “Total Home categories to drive and exceed seller revenue growth goals. Coach the team to develop a consultative selling approach, clear communication, and problem-solving mindset, and utilize data to drive actionable insights.
• Develop relationships with key influencers and decision-makers within senior management of prospective accounts, along with internal stakeholders and working teams, to develop business plans. Understand sellers’ goals, decision-making processes, and success metrics.
• Partner with the business development teams through the onboarding process for new strategic sellers and develop initial targets and action plans that accelerate item setup and improve offer quality and discoverability.
• Champion and evangelize the platform and its evolving capabilities to prospective sellers. Drive awareness and adoption of new seller services. Attend trade shows and external events to generate new partner opportunities.
• Listen to seller feedback, challenges, and needs. Partner with cross-functional teams in conjunction with the seller experience team to continuously improve the platform and experience.
• Coach the team to develop their careers, identify and promote talent, and manage the team to deliver results.

Minimum Qualifications

• Bachelor’s degree in business or a related field
• 10+ years’ experience in business management, supply chain, ecommerce, marketing, omnichannel, or merchandising
• 6+ years of experience in seller management, digital merchandising, brand performance management, or assortment planning
• 6+ years of experience leading and completing cross-functional projects
• 5 years of experience leading and scaling large teams

Benefits

• 401k with up to 4.25% match
• Discounted Employee Stock Purchase Plan (15% discount of strike price)
• Tuition-Free Education
• 10-week Maternity/Parental Leave
• 10% Associate Discount

Pay Range: $126,900.00 – $211,900.00 annually.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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