Chief of Staff to CEO

The Chief of Staff will report into the EVP, Chief Strategy & Corporate Development Officer of the organization, while directly working with, and supporting the President and CEO. In this role, while supporting the President and CEO, they will engage and work with the Managing Committee and Senior Leadership Group (top ~200) as a strategic partner to drive key strategic and operational initiatives, in alignment with the CEO’s vision and priorities. This will include maintaining a wholistic view of the bank’s operation, while driving the execution of tasks, initiatives and priorities with great attention to detail.

The successful candidate will be a strategic thought partner to the CEO and Managing Committee, with a bias for accountability and action, paired with a strong ability to communicate clearly and persuasively, and with an innate ability to focus on details and execution without losing sight of the broader business strategy.

ESSENTIAL FUNCTIONS:

Serve as a trusted and strategic execution partner to the President and CEO, while engaging with the Managing Committee and broader Senior leadership Team; will provide the CEO with data-driven insights, reports, updates, and recommendations to facilitate informed decision making on critical topics
Will ensure impactful and action-oriented Managing Committee meetings by preparing agendas, attending, supporting with facilitation when needed, and tracking follow-up actions and key outcomes
Work closely with the CEO and key partners, including the broader administrative team to fully optimize the CEO’s calendar and time as needed: will ensure intentional and proactive management of calendar and activities to fully optimize the CEO’s time, in alignment with the CEO’s vision and priorities
Lead and execute high-impact projects assigned by the CEO, ensuring alignment and accountability across senior leadership. When not directly leading, will still play a key influential role in advising and supporting the leadership team, in alignment with the broader business strategy
Proactively identify and prioritize key issues and opportunities, developing strategies in partnership with the broader leadership team to solution and capitalize where appropriate
Build and sustain trusted relationships with internal and external stakeholders to advance the CEO’s agenda and organizational goals
Provide oversight and coordination around internal and external CEO messaging, working closely with Corporate Communications, Human Resources, and other key partners
Plan and prepare for all major CEO and Managing Committee events, including media interface, townhalls, industry boards and forums (BPI, EWS, TCH), client visits, video recordings, community appearances; collaborate with other areas to prepare presentations, talking points, and briefing notes on behalf of the CEO
Gather leadership perspectives on critical issues and/or opportunities as they arise; facilitate leadership with a high degree of transparency and high-touch communications, and ensure the appropriate stakeholders are included in relevant decisions and actions
Facilitate a short, weekly business briefing across all areas and synthesize key findings to share with the CEO and Managing Committee members when appropriate
Manage the SBR/SFR process: strategic business and functional reviews through an established operational calendar – once or twice per year
Continually scan the environment for trends, innovations and new technologies that impact the business and educate the broader U.S. Bank management team on the changing and evolving landscape
Identify and achieve measurable outcomes in a timely, cost-effective, and employee centric manner – drive day to day actions and priorities, balancing short-term needs with long-term priorities
Ensure risk controls are in line with U.S. Bank’s risk appetite, policies, and regulatory expectations. Interact with the regulators and internal risk partners as needed on behalf of the business, ensuring full alignment with the CEO on all messaging

QUALIFICATIONS & EXPERIENCE:

The successful candidate will bring a demonstrated history of leadership experience in the financial services industry, and have a background in Strategy, Consulting, Business Operations, and/or Planning leadership roles.

IN ADDITION, THE PREFERRED LEADER WILL HAVE THE FOLLOWING:

MBA or equivalent experience
Relevant industry leadership experience across most areas of our portfolio
Demonstrated ability to oversee and coordinate a complex portfolio of projects and initiatives
Familiarity with translating high-level organizational goals into actionable plans and ensuring follow-through
Proven experience researching, compiling, and synthesizing complex and/or large quantities of data into executive briefing documents
Experience in streamlining and maintaining operational systems, including organizing meetings, tracking deliverables, and driving accountability across teams
Demonstrated experience anticipating challenges and implementing proactive solutions
Exceptional communication, interpersonal, and influencing skills with the ability to build trust quickly across multiple audiences and stakeholders
Proven experience managing sensitive information and communications with the highest level of discretion
Requires travel and schedule flexibility based on the CEO’s schedule and priorities

LEADERSHIP & MANAGEMENT BEHAVIORAL COMPETENCIES:

Collaboration and Engagement: Drives strong partnerships and leads with one U.S. Bank thought leadership
Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace
Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change
Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas
Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action
Risk and Controls Mindset: Drives financial risk management anchored in business strategy

CULTURE IMPACT:

This executive should be an enabler to the CEO and help the business meet its full potential. This executive should understand and exude U.S. Bank Values as a core component of their leadership style and approach, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.

AGILITY AND POTENTIAL:

Foresight: Simplify complex problems, develop creative solutions, and thinking dexterity
Learning: Self-awareness, curious and open-minded, courageous
Adaptability: Authenticity, empathy, flex and transform
Resilience: Ownership mindset, purpose, and integrity, persist and sustain energy

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law