Director of Communications

The Communications Director is responsible for developing the overall communications/marketing strategy for the Club as well as leading the creation and deployment of all member communications. This position will provide strategic branding direction, help position the Club as a leader in the industry and will coordinate with other departments to ensure goals, deadlines, and deliverables are met. The Communications Director will manage the Creative Coordinator.

Essential Functions:

Develops and directs the overall communications and marketing strategy for the Club.
Oversees the development and dissemination of all Club publications, marketing collateral, e-newsletters, templates, social media, and targeted emails; helps collect, organize, and publish all copy on a timely basis; proofs content for corrections and changes.
Coordinates with Club leadership to write and edit official letters from the General Manager, Club President, Committees, and Board.
Manages branding through all touch points of the Club’s business including pro shops, pool complex, clubhouse, publications, and electronic media.
Acts as Club’s point of contact/leader for large-scale, multi-party communications projects such as the website redesign, the restoration committee marketing plan, etc.
Drives branding and positioning of the Club within our community and industry via award submissions, distribution of press releases, article submissions, speaking engagements, etc.
Provides strategic direction and assistance to other departments to ensure communication goals and deadlines are met.
Manages the Creative Coordinator’s schedule and workload, while supervising quality of work and helping set department and career goals.
Assists members with website login and email settings.
Performs other duties as assigned.

Qualifications:

Bachelor’s Degree is required with a major in communications, hospitality, or a related field of study.
Minimum of five years of experience in marketing/communications, membership development, or both. A background in hospitality is not required but preferred.
Strong written and verbal skills as well as proper grammar are essential.
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Canva, and Outlook).
Experience with working in back office databases is preferred.
Knowledge of social media, video, and digital publishing platforms including, but not limited to, Instagram, LinkedIn, Facebook, YouTube, Vimeo, Issuu, etc.
Ability to work well in a face-paced, constantly changing environment.
Team oriented, but able to work independently with little oversight or direction.
Handles sensitive information and always maintains the highest level of confidentiality.
Possesses exceptional organization and time-management skills.
Detail oriented with the ability to handle/prioritize multiple projects.
Deadline driven and highly motivated.
Desire to constantly learn new skills and ways to enhance programming at Charlotte Country Club.

Hours/Schedule:

This is a full-time position Monday through Friday, with the possibility of a hybrid schedule, allowing you to work from home up to two days a week, depending on business needs.

Benefits:

Our team members are a friendly group of professionals! We enjoy a beautiful working environment, free meals, staff outings & events, and much more. We also offer an assortment of medical benefits & perks for eligible team members including paid time off, free long-term disability insurance, free group life and accidental death & dismemberment insurance, 401(k) match and health savings account contributions from the Club. We have a positive work environment with a dedicated, hardworking, and fun-spirited team and polite and respectful leadership.

Pre-Employment: