Community Engagement Manager

Job Overview

Are you passionate about connecting people, building community, and creating content that sparks engagement? American City Business Journals is looking for a community engagement manager to grow brand awareness, deepen audience relationships and drive newsletter signups for the Charlotte Business Journal. 

You’ll transform the newsroom’s most impactful journalism into compelling social storytelling—especially through short-form video—and help position them as an essential voice in the city’s business community. Beyond digital engagement, you’ll build partnerships and host events that connect leaders and entrepreneurs who shape Charlotte’s economy. 

Job Responsibilities

• Create dynamic, high-quality videos and social posts tailored for LinkedIn and Instagram 
• Collaborate with the paid social media team to identify top-performing content and boost visibility for key campaigns 
• Tag local businesses, brands, and business leaders and engage thoughtfully with followers across all platforms 
• Partner with Charlotte-area influencers and organizations to amplify the brand’s presence and reach 
• Manage trade agreements and community partnerships that strengthen audience relationships and drive engagement 
• Plan and host one audience event per month to connect in person with Charlotte’s business community and increase newsletter subscriptions 

Skills & Experience

• Have 2–3 years of experience in community engagement, social media management, journalism or a related field 
• Love creating video content and feel comfortable on camera 
• Understand business news and how to communicate it with clarity and energy 
• Know how to use established and emerging social platforms to reach and engage professional audiences 
• Are familiar with online design and video editing tools (like Canva, CapCut, or Adobe Creative Suite) 
• Have excellent writing and communication skills 
• Enjoy organizing events that bring people together and create buzz 
• Use audience data and engagement metrics to shape and improve your content strategy 

Additional Job Information

The well-being of our employees is paramount. For that reason, ACBJ offers a variety of rich and competitive benefits including bundled health, dental and vision plans designed to meet our employees’ needs. We also provide programs to support mental health and wellness and a generous time-off policy in support of taking the time needed to recharge.

Here are just a few of our programs:

* Paid Parental Leave
* 401K Plan with Employer Match
* Flexible Spending Accounts
* Employee Assistance Program
* Multiple Employee Dependent Scholarship Programs
* Commuter Flexible Spending
* Lifestyle Programs (Including incentives for healthy habits)
* Medical Infertility Services
* Corporate discount programs
* Employee Recognition/Service Awards
* And so much more!

(Benefits coverage indicated above may be based on employee participation in benefit programs and eligibility)

Compliance Statement

This Company is an Equal Opportunity Employer. The Company considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, genetic information or any other characteristic protected by applicable city, state or federal law.

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