Director, Communications

Join Us in Redefining Care

At Advocate Health, we are committed to helping people live well by delivering exceptional care with compassion, innovation, and expertise. We are seeking an experienced Director of Division Executive & Internal Communications to shape how division priorities, enterprise strategy, and organizational transformation are communicated across our North Carolina & Georgia Division.

In this highly visible role, you will partner with senior division and area leaders to translate complex business and operational priorities into clear, compelling communications that strengthen engagement, build trust, and connect leaders and teammates across Greater Charlotte, Rural, Wake, and Georgia.

About This Opportunity

This opportunity is designed for a strategic communications leader who can balance enterprise thinking with hands-on execution. You will serve as a trusted advisor to senior division and area leaders, helping them communicate with clarity and authenticity during periods of growth, transformation, organizational change, and sensitive business matters.

You will lead internal and executive communications strategies across a complex, matrixed division while ensuring local priorities remain connected to the broader North Carolina & Georgia Division and Advocate Health strategy.

What You’ll Do

• Develop and execute internal and executive communication strategies aligned with division business objectives, culture, transformation priorities, and enterprise direction.
• Serve as a trusted communications advisor to senior division and area leaders during organizational change, complex issues, crises, and key strategic initiatives.
• Build people, engagement, and change communication strategies that strengthen understanding, leadership activation, and adoption.
• Translate complex business, operational, and organizational priorities into clear and compelling messages for diverse audiences.
• Lead executive communications and visibility strategies across leadership forums, rounding, teammate communications, and division-wide events.
• Create leadership messaging, talking points, presentations, town hall content, emails, videos, and other executive communications.
• Partner with People Operations and Optimization and People Activation Events to develop communications and activation experiences across internal channels.
• Drive strategic storytelling that connects local growth, access, operational performance, transformation, and teammate culture to the broader Advocate Health story.
• Ensure consistency across the division’s four areas while recognizing differences in local audiences, priorities, and operating environments.
• Develop listening and two-way communication strategies that strengthen feedback loops and provide leaders with meaningful teammate insights.
• Collaborate with division, area, and enterprise communication partners to coordinate priorities and anticipate broader communication implications.
• Measure communication and engagement efforts and use insights to improve effectiveness and demonstrate impact.
• Promote a culture of strategic partnership, high performance, collaboration, and continuous improvement.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Seven or more years of progressive strategic communications experience.
• Significant experience in internal and executive communications within a large, complex organization.
• Demonstrated success advising senior executives and developing executive messaging and strategic communication plans.
• Deep experience supporting organizational transformation, change initiatives, complex business priorities, and sensitive issues.
• Proven ability to translate complex business and operational strategies into clear, engaging communications.
• Strong business acumen, strategic judgment, and storytelling capabilities.
• Executive communication and leadership advisory expertise.
• Experience navigating matrixed organizations with multiple markets, business units, or geographic areas.
• Strong relationship-building and influencing skills across functions and organizational levels.
• Sound judgment, discretion, and risk-management capabilities.
• Ability to anticipate communication implications and navigate ambiguity and competing priorities.
• Ability to balance strategic thinking with high-quality, hands-on execution.
• Exceptional written, verbal, presentation, and executive communication skills.
• Ability to work in a hybrid environment and reside in the state of North Carolina.

Preferred

• Experience supporting communications in healthcare or another large, highly matrixed organization.
• Experience leading communications across multiple markets or geographic areas.
• People leadership, coaching, and talent development experience.
• Experience supporting large-scale transformation, growth, integration, or culture initiatives.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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