Head of Corporate Payment Services

With its very strong enterprise focus on Payments, U.S. Bank is committed to growing the Corporate Payments segment focused on the unique needs of Corporate, Commercial, Financial Institution and Public Sector clients by hiring a senior executive to lead this business into the future. This role is a key member of the Payments- Merchant and Institutional Business (PMI) leadership team and is responsible for bringing together our Commercial Card, Payables, Public Sector and Transportation capabilities to allow to grow and serve clients in an integrated, holistic manner.

With its unique capabilities, deep and loyal client relationships, strong market share, and expanding geographic span, we are poised to drive innovation and growth and further our leadership role in the Corporate Payments space. The leader of this business is someone who understands the complex needs of Commercial and Corporate clients, the trajectory of the industry and the interplay between the bank’s balance sheet and cash management.

This executive must be a dynamic expert who can drive the strategic direction, large scale transformation, financial management, and leadership for all aspects of the business which provides money movement and payment technology solutions to Corporate, Commercial and Public Sector clients. This leader must be adept at driving horizontal relationships across the enterprise in order to grow the business and drive client depth across all applicable business units.

The business currently includes Commercial Card, Global Transportation and our TravelBank businesses. Functionally, the business includes Sales, Relationship Management, Product, Strategy, Servicing, and Implementation. This leader will actively partner with all lines of business and levels within the organization including executive and enterprise leaders. In addition, this executive will be responsible for interacting with key partners including US Bank’s Technology, Digital, and Corporate Finance.

Key business responsibilities include managing the overall P&L of the business, driving sales and relationship management, developing the multi-year strategy, managing current products and new product innovation, risk management, and vendor oversight.

As a key membership of the PMI leadership team, the successful candidate will collaborate closely with the company’s top leadership team to establish the vision, strategy, and execution for U.S. Bank’s Corporate Payments business in delivering best-in-class products, digital capabilities, client and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey. The right candidate will ensure U.S. Bank culture is at the forefront of the transformative journey with a strong emphasis on the bank’s values and culture while maintaining a focus on achieving superior business results.

KEY RESPONSIBILITIES:

As a member of the PMI Leadership team, this leader is responsible for developing and driving the U.S. Bank enterprise strategy in partnership with the broader leadership team within PMI and other top layers of the organization
Manage the overall P&L to drive profitable growth and innovation. Build a business that offers competitive and differentiated products that help clients manage and optimize their working capital and drive efficiency across their treasury functions.
Be a champion of driving our interconnected business model by working closely with key strategic business partners in Institutional Banking to drive new client acquisition and depth across our client set.
Define the vision for U.S. Bank’s Corporate Payments business and lead the strategy development, planning, and execution of business initiatives that drive toward the vision and business growth within a complex and highly competitive industry.
Provide inspirational leadership and direction to all employees as well as hire, develop, and retain a diverse and exceptional workforce. Build a talented, knowledgeable and agile team who can drive growth and innovation.
Drive a client-centric team that consistently seeks to solve client problems.
Manage the many vendors and partners who underpin U.S. Bank’s capabilities and continually evaluate the makeup of the current vendor roster and assess new partners. Evaluate the ROI of build vs buy and drive a partner program that balances speed to market, differentiation and product economics.
Continually scan the environment for trends, innovations and new technologies that impact the business. Adjust strategies as necessary to react to changing market conditions and educate the broader enterprise on the landscape.
Ensure effective execution of defined management practices to meet established reliability, responsiveness, and timeliness expectations of internal and external clients as well as standards for operational resiliency and redundancy. Identify and achieve measurable outcomes in a timely, cost-effective, and team-centered manner.
Ensure risk is managed in line with U.S. Bank’s risk appetite, policies and regulatory expectations. Interact with the regulators and internal risk partners as needed on behalf of the business.
Establish metrics, controls, and standards to monitor and ensure delivery of defined performance targets.
Develop and execute an annual strategic plan and budget.

PIVOTAL EXPERIENCE, SKILLS, AND EXPERTISE:

The successful candidate will have demonstrated success in building and leading high-performing, industry-leading client-focused teams. This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, operations, credit, and risk management processes, and demonstrated experience and success driving growth through new business development, deepening client relationships and delivering exceptional solutions for clients.

15+ years’ experience of progressive leadership delivering measurable outcomes and driving change through organizationally effective governance.
15+ years’ experience in corporate payments and wholesale banking in a financial services organization of similar size and scale or FinTech organization.
Experience leading large, multi-faceted transformation projects in the payments, liquidity, and receivables areas with a track record of effective execution and superior results.
Proven leadership and judgment to be able to hire, develop, and retain diverse and effective leaders who lead through change.
Strategic planning experience: critical thinking, problem-solving, and decision-making skills to facilitate growth and a proactive approach to business challenges.
Executive presence, proven ability to champion change across a large organization, and demonstrated experience, directly and indirectly, influencing senior-level management and key stakeholders.
Ability to communicate vision and inspire teams to achieve business results.
Pragmatic and innovative thinker and results-oriented leader driven by business opportunities and internal/external client expectations. Partners with others to promote the internal/external client experience. Open to feedback and shift in direction.
Knowledgeable of changing market conditions, operational and technological trends, evolving business practices, and regulatory expectations, and engages others to develop possible future policies, practices, and approaches to address these developments.
Uses rigorous logic and methods to analyze numerous options, solve difficult problems and develop effective solutions for the long-term platform development; handles complex concepts comfortably.
Expertise with Agile development methodology.
Strong business and financial acumen with a proven record of strategic planning, innovation, change management, and budget and resource management.
Drives for results — shows urgency and takes initiative, doesn’t let problem situations linger, and ensures service excellence and efficiency objectives are met.
Executes through the team — manages to high standards, empowers others, and holds them accountable while actively engaging and inspiring them at the same time.
Strong partnering and relationship management skills, including the ability to build long-term roadmaps for success, respond appropriately to changes in conditions, constructively resolve problems, align competing interests, and build consensus around strategies for success across multiple functional areas, working together on a common deliverable.
Utilizes strong negotiation and influencing skills to align interests across diverse constituencies, including suppliers, internal business partners, and regulators.

LEADERSHIP CAPABILITIES:

Builds Teams and Talent: Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent
Drives for Results: Drives execution, continuously improves the core, and reallocates resources at pace
Disrupts & Challenges: Creates possibilities from new and innovative thinking; generates disruptive change; leads change
Leads Innovation: Encourages innovative thought; challenges the status quo; scales and invests in new ideas
Drives Vision and Purpose: Paints a compelling picture of the vision and strategy that motivates others to action

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

BENEFITS:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law