Sr. Director, Strategic Program Management

Since its founding in 1937, Krispy Kreme’s focus has remained the same – making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme’s Senior Director, Strategic Program Management is responsible for driving strategic initiatives and programs that align with Krispy Kreme’s key priorities. This role involves close collaboration with senior leadership and project managers across the organization to drive our growth and success. The Strategic Program Manager will need to have a bias for action, be comfortable with ambiguity and have an inherent ability to synthesize disparate inputs into actionable solutions that drive accountability and results.

A taste of what you will be doing:

Project Planning and Execution:

• Oversee the process for projects/programs identified as global priorities.
• Partner with functional/market PM’s to ensure there are clear well defined project plans, timelines, and budgets for Krispy Kreme’s key programs.
• Monitor and track progress of strategic programs, providing regular updates to leadership and making adjustments as needed.

Cross-Functional Collaboration:

• Work across the PM community of practice to create a consistent way of approaching project management processes, including building and implementing standard business case templates, governance processes, and project execution playbooks.
• Coordinate across functions/markets to ensure alignment and integration of global programs.
• Collaborate with cross-functional teams to identify and prioritize strategic projects and initiatives.
• Facilitate discussions with key stakeholders to gather input and drive decision-making.

Risk Management:

• Identify and mitigate risks associated with global project to ensure successful execution of strategic initiatives.
• Ensure compliance with business cases, scope, schedule, and expected benefits.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders across Krispy Kreme.
• Partner with the CEO and GLT to ensure focus and delivery on priorities.

Your recipe for success:

• Bachelor’s degree in Business, Management, or a related field.
• Advanced degrees (e.g., MBA) preferred.
• 10+ years of experience in program management, preferably in a global context.
• Experience with project management methodologies and tools.
• Strong organizational, leadership, and communication skills.
• Ability to manage cross-functional teams and resources.
• Proficiency in business intelligence solutions and data analysis.
• Strong ability to compile, analyze and present data, findings and progress in a concise manner
• Ability to think and pivot between strategic and tactical actions; persistent attention to detail, and ability to lead and flourish through ambiguity
• Project Management Professional (PMP) preferred
• The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

Benefits:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and “dream” days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

Why Krispy Kreme?

At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.