Communications Manager, Corporate Reputation & Response

Huntington Bank is seeking a Communications Manager, Corporate Reputation & Response to support the organization’s ability to prepare for, monitor, and manage a wide range of issues—including those with potential reputational impact.

This position plays a role in helping the company identify emerging reputational risks and responding rapidly across multiple channels—including media, social media, and internal communications.

The ideal candidate will bring experience handling sensitive topics within a publicly traded or highly regulated organization, with a demonstrated ability to operate effectively under pressure. The role requires direct experience engaging with the media on complex issues.

Key responsibilities include serving as a spokesperson on reputational matters, managing media inquiries, and supporting real-time communications during issues or crises. The candidate will also be responsible for drafting and reviewing materials such as media statements and messaging documents.

The role reports to the Director of Corporate Reputation and Response and works in close collaboration with colleagues across Corporate Communications, and other key internal stakeholders.

Basic Qualifications:

• Bachelor’s degree or higher in Communications, Public Relations, Journalism, or a related field.
• Minimum of 7 years of experience in public relations, corporate communications, or crisis communications, including direct experience in media relations and issues management.

Preferred Qualifications:

• Financial services experience or background in a similarly regulated sector.
• Demonstrated ability to monitor, assess, and respond to emerging reputational risks.
• Demonstrated experience managing sensitive issues in a publicly traded company and/or regulated industry.
• Strong written and verbal communication skills with proficiency in AP Style.
• Proficiency with media and social monitoring platforms
• Experience engaging with media both on and off the record.
• Proven ability to remain calm and solutions-oriented under pressure.
• Excellent judgment and critical thinking skills.

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

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