Digital Account Executive

What you’ll be doing

As a Digital Account Executive (AE), you will be the main point of contact working with clients and internal RNMC team members to execute advertising and marketing deliverables, ensuring a coordinated, thoughtful approach across projects and phases.

AEs should excel at project managing and delivering high-quality work in a fast-paced environment, seeing projects through from inception to completion. Organization and ability to manage multiple projects is essential.

This full-time position operates as a hybrid with an in-office component in our Charlotte, NC office.

About Us

Ravenel New Media Consulting (RNMC) in Charlotte, NC is a digital performance media agency dedicated to cultivating client success through data-driven strategies and compelling creative to expand our clients’ digital reach. Clients include Atlantic Coast Conference, Hot Wheels Monster Trucks Live, VELUX Skylights, and many more.

You

You have 3 -5 years of experience in account management within an agency setting
1-2 years digital advertising strategy experience (Paid social, paid search, programmatic, SEO, etc. )
Strong ability to project manage multiple moving projects at once
An analytical person who enjoys the daily challenges of marketing and digital advertising campaigns in order to meet or exceed client expectations.
Strong consultative skills driving deeper partnerships with clients
You love working with other teams and clients and owning the success of your assigned accounts.
You take pride in your work and enjoy sharing your knowledge and experience with others.
Self starter, ability to work independently
Excellent communication skills and attention to detail is imperative
The ideal candidate will be a team player who seeks to help the agency do our best work for our clients.

Where: Serving a national client base, RNMC is looking for someone in Charlotte, NC.

Key Responsibilities

Responsible for day-to-day management of clients to lead and execute projects based on strategies and goals.
Collaborates in a meaningful way with team members
Build and nurture strategic relationships and partnerships.
Establishes strong professional rapport with clients through collegial team building, delivering high-quality work, managing expectations, and adhering to budgets and timelines.
Oversees account projects and actively communicates with clients to establish and maintain positive working relationships.
Writes project briefs for client alignment and internal team guidance, evaluating work, proposals, and presentations based on client challenges and goals.
Prepare detailed reports and presentations for clients summarizing campaign metrics and insights.
Demonstrates knowledge of all aspects of the client’s business, anticipating client needs and providing meaningful insight and input throughout the project(s) as needed.
Interprets, prioritizes, and incorporates additional and rapidly changing information into existing strategies, projects, and plans.
Possesses outstanding skills in writing, editing, and proofreading of internal communication materials.
Develops, tracks, and reconciles project budgets.
Analyze campaign performance data and provide actionable insights to
improve ROI.
Proactively identify opportunities to promote RNMC services, working closely with clients and partner agencies to expand partnerships and drive incremental revenue.
Responsible for seeking out, educating, nurturing, and securing new Clients.