Director of Individual Giving

Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving one of the country’s great emerging metropolitan areas in North Carolina.

Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy of reading, fosters learning and growth, connects people to each other and the world, and inspires individuals with what they can achieve.

Through our 20 locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe of ideas.

Location: Charlotte Mecklenburg Library Foundation offices are located ImaginOn, 300 East Seventh Street, Charlotte, NC  28202

Pay rate: $77,709.06 – $97,136.32

Position Summary

This position is responsible for developing, implementing, and cultivating the Library Foundation’s individual giving program in accordance with the Library Foundation’s fundraising plan, including a growing annual and major gifts program.

This position works closely with the Library Foundation’s Executive Director and Board of Directors identifying and cultivating prospective donors.

Essential Functions:

• Oversee the annual campaign by building and managing a broad base of individual donors from various donor levels and sources.
• Identify and manage a portfolio of 250+ donors who have the capacity and motivation to give between $1,000 and $25,000. This includes creating detailed individual solicitation plans.
• Work closely with and support Foundation’s Executive Director and Board of Directors in major donor solicitations during future capital/endowment campaigns.
• Responsible for all donor stewardship, including donor events throughout the year.
• Manage the Library Foundation’s donor base system, Raisers Edge.
• Track, measure and provide monthly written reports on Foundation’s fundraising progress
• Assist with the Foundation’s annual event, Verse & Vino and other events when needed
• Manage all aspects of the Foundation’s quarterly author series, Final Draft
• Create and execute multichannel strategies to grow and diversify donor base.
• Analyze data and identify and draw on trends that will inform strategies and regularly evaluate ongoing improvement of fundraising ROI
• Lead all on-line giving campaigns (Library Giving Day, Giving Tuesday, Staff campaign, etc.)
• Performs additional duties as assigned.

Minimum Qualifications

Experience: Minimum of 5 years of development experience, with proven experience in annual giving and major gift fundraising.

Education:

• Bachelor’s degree, with a concentration in such disciplines as non-profit management, psychology, communications, sales and marketing, and business.
• Combination of relevant education and relevant experience accepted

Preferred Qualifications

• Master’s Degree and CFRE accreditation preferred.
• Demonstrated success in cultivating, soliciting, stewarding and retaining individual donors
• Demonstrated success working with all levels of donors: individual, corporations, and private foundations.
• Knowledge of the Charlotte region and it’s philanthropic ecosystem
• Passion for serving and supporting internal and external customers, community leaders and partners, donors, and media.
• Ability to embrace change and innovation
• Seven (7) years of development experience required, with proven experience in annual giving and major gift fundraising.
• Strong understanding of donor databases, preferably Raisers Edge.

Knowledge, Skills and Abilities

Knowledge of:

• Library trends and advancements within the library field.
• Board and Volunteer Development
• Fundraising Fundamentals
• Research Development
• Event Management
• Financial Stewardship
• Raiser’s Edge donor management software

Skills:

• Excellent verbal, grammatical and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills with attention to detail
• Excellent time management skills with attention to detail

Abilities:

• Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, community groups or organizations to help achieve business goals
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Decision Making: Identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequence
• Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
• Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence

Computer Skills:
Excellent command of various computer applications including Microsoft Office Suite

Work Environment:

• Works in an office setting with moderate noise
• Rotating Weekend and Evenings (Main Library)

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