Digital Manager

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job description details and responsibilities:

Bank of America’s Digital Payments’ team is seeking a Digital Manager to manage metrics, controls, and audit issues, for Digital Payments Product(s).

• Manage Controls and Metrics for Digital Payments Product(s), including monthly SPI metric tracking and reporting, implementing control improvements, and developing and maintaining detailed metric / control procedures
• Manage audit issue(s) for digital payments product(s), including partnering with partners to document action plans, developing reporting / control / technology solutions, and mitigating risk
• Proactively assess processes and suggest improvements to mitigate risk
• Partner closely with Product Partners, Legal, Risk, and Business Controls Partners to proactively mitigate risk
• Support any risk / audit requests for processes

Required Qualifications:

• Minimum 2 years of experience working in payments, business controls, or related business
• Coordinating, communicating, and managing across multiple lines of businesses experience
• Proactive Problem Solver
• Collaborative team-player
• Quantitative Analysis Capability
• Attention to detail

Desired Qualifications:

• Ability to lead with influence
• Technology and production incidents experience

Minimum Education Requirements: BA degree or equivalent work experience

Skills:

• Collaboration
• Decision Making
• Problem Solving
• Production Support
• Project Management
• Business Operations Management
• Policies, Procedures, and Guidelines Management
• Product Design and Development
• Product Management
• Stakeholder Management
• Agile Practices
• Oral Communications
• Presentation Skills
• Process Management
• Written Communications
• Organizational Skills

Pay range:

$93,700.00 – $141,500.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible: This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.