Roaring Gap Club is seeking an experienced and dynamic hospitality professional to serve as its next General Manager and Chief Operating Officer.
This role offers an exciting opportunity to join a team deeply committed to upholding the Club’s rich traditions while driving operational excellence and continuous improvement. Ideal candidates will bring strong leadership, proven success in team development, and the ability to manage a large scale property, with multiple Food & Beverage outlets, 18 holes of championship golf, a thriving racquets program, and much more.
This role is also the General Manager of the Roaring Gap Home Owners Association, and requires a deep understanding of the inner workings of running a community that includes its own private roads, earthen dam, water and sewer system. This is more than a management role—it is an opportunity to help shape the future of Roaring Gap Club, ensuring its continued success for generations to come.
The current General Manager, COO, is retiring at the end of October 2026. The position would be expected to begin October 1 , 2026.
About Roaring Gap
Roaring Gap Club is a seasonal community country club in the mountains of North Carolina, originally founded in 1894. The season begins May 1st and all amenities close at the end of October. Roaring Gap in 2026 will celebrate its 100 anniversary for its beloved Donald Ross golf course, Lake Louise, and the Graystone Inn.
The GM/COO at Roaring Gap Club has full responsibility for all aspects of operations of the Club and Community, effectively managing all resources and reporting to the President and is expected to be the embodiment of an “exceptional member centric experience.”
The GM/COO will lead the management team, be representative of modern management “best service and member experience” practices, while promoting a positive, engaging, responsive and highly competent service culture in all operations of the Club and Community.
Members have historically been actively involved in committees, with a focus on balancing the positive perpetuation of the unique and critically important culture of Roaring Gap with thoughtful and appropriate modern enhancements. All this needs to be done with a sincere, integrity-filled, hands-on style, recognizing the need to be the “face” of Roaring Gap both internally and in the greater Sparta and Alleghany County community.
Who are we looking for?
A “hands on” interactive leader who directly monitors the operation and mentors the staff throughout each day; someone who recognizes and embodies the details necessary for consistency and high levels of satisfaction in all operations and amenities.
Additionally, someone who recognizes that that he/she will be ‘out of balance’ workwise in the summer months of the season when most members are in residence and all amenities are fully open.
Possessive of a natural demeanor that is genuine, likable, positive, and upbeat and one that projects attractive qualities that puts people at ease.
The GM/COO should be able to inspire and motivate others, earn the respect of the members and employees as well as the community at large (both internal and external).
Position & Club Benefits
Thank you for your interest!
- Ted
- Ted
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