VP of Coffee & Pantry Strategy

As Vice President of Coffee & Pantry, you will serve as the strategic architect for one of Canteen’s most dynamic and experience-driven lines of business.

This corporate leadership role is centered on crafting and driving the long-term strategy for Coffee and Pantry services across the organization, while partnering closely with field teams responsible for day-to-day execution.

Your success will lie in your ability to align big-picture thinking with operational excellence and foster collaborative relationships that accelerate growth and client satisfaction.

Key Responsibilities

Strategic Leadership: Define and lead the enterprise-wide strategy for Coffee and Pantry, identifying trends, innovation opportunities, and service enhancements to strengthen our market position and client value.
Field Partnership & Enablement: Act as the bridge between corporate vision and field execution—partnering with operators, supporting their success, and ensuring alignment with strategic goals.
Revenue & Growth Focus: Drive financial performance by identifying scalable growth opportunities, optimizing our roaster portfolio, and expanding supplier and brand partnerships.
Operational Excellence: Oversee the training and implementation of equipment standards to ensure consistency, efficiency, and service quality across all markets.
Client Retention & Satisfaction: Champion service innovation and quality that fosters client loyalty, retention, and satisfaction.
Team Leadership & Development: Inspire and develop a high-performing team, cultivating a culture of recognition, growth, and engagement.
Cross-Functional Collaboration: Collaborate with Sales, Marketing, Innovation, and Foodbuy Procurement to bring holistic solutions to market.
Other Duties as Assigned: Remain agile and adaptable to evolving business needs and opportunities.

Experience Desired

Coffee & Pantry Category Expertise: Deep knowledge of the coffee industry, pantry programs, workplace hospitality trends, and emerging beverage/refreshment formats. Experience managing or partnering with national and specialty coffee roasters, beverage equipment providers, and pantry vendors.
Strategic Leadership & Category Growth: A history of building and executing multi-year strategic plans in a B2B or B2B2C environment. Comfortable developing business models, value propositions, and go-to-market strategies—with the data to back it up.
Operational Understanding & Field Enablement: Strong understanding of on-the-ground operations, ideally from a background in foodservice, retail, or facilities. Experience creating scalable training and implementation programs for new platforms, products, or equipment.
Cross-Functional Collaboration & Influence: Experience working across Sales, Marketing, Supply Chain, and Tech to bring initiatives to life. Ability to influence without authority and lead through others—especially across a matrixed organization.
Business Acumen: Familiarity with pricing models, contract structures, and levers that drive sustainable growth in a service environment.
Leadership & Team Development: A track record of leading high-performing teams, developing talent, and creating a culture of innovation and accountability. Experience navigating change and scaling teams or programs in fast-moving or complex organizations.
Client-Facing and Relationship-Building: Skilled in building and maintaining strong client and vendor relationships, including contract negotiations and partnership development. Communication skills to represent the business internally and externally.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Compensation: