Senior Product Marketing Manager

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 130 million members globally. While we’re best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* — all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

The Product Marketing team is looking for a Senior Manager to drive and deliver key go-to-market strategies for our financial monitoring and discovery and financial assistant product features. We’re looking for an experienced product marketing candidate to lead strategy development to delivery against core company goals, adoption and usage of these products. Through the efforts leading our GTM strategy, you will help deliver Credit Karma’s core mission of helping our more than 130+ million members make financial progress.

What you’ll do:

• Develop and refine positioning, segmentation strategy, competitive analysis and messaging framework to communicate the value of providing our members with a holistic view of their finances beyond credit data to drive our connected account goals
• Partner with key stakeholders (eg product, growth marketing, brand & creative, research, analytics, etc) across Financial Assistant, Financial Monitoring & Discovery, and Credit Cards teams to create a center of excellence for connected accounts, synthesizing qual/quant member insights (e.g. NPS, member support, qualtrics, and other voice-of-customer inputs) with performance best practices and competitive research, and establishing ongoing feedback loops across vertical and horizontal teams to accelerate strategies that work, while learning from mistakes along the way
• Inspire action through data-driven insights (market research, testing plans, etc)
• Provide world-class deliverables to differentiate the offerings in the market, including product positioning and messaging across the portfolio, website/app content; product naming; and competitive positioning
• Establish rituals, processes, and transparent communications to uplift and empower all cross-functional teams building and marketing connected accounts benefits for members

What we are looking for:

• 8+ years of experience in Product Marketing at a consumer technology company
• 3+ years of experience of managing and coaching high-performing teams with experience applying consumer insights to improve the product and marketing experience
• Strong experience in product marketing fundamentals: positioning, messaging, user personas, product launches, competitive intelligence, segmentation and product discovery
• Bachelor’s Degree from an accredited college or university, or at least 5 years of related business experience and a track record of continuous professional development

What we would like to see:

• Demonstrated experience collaborating and working with Product, Data Analytics and Creative teams
• Strategic mindset with a knack for transforming ideas into impactful product marketing initiatives
• Strong analytical capabilities, coupled with a creative flair to balance data with actionable insights, recommendations and insights
• Outstanding communication skills to rally teams and present compelling strategies to stakeholders
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• Experience in a consumer focused technology company is preferred

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $150,000-$177,000, plus equity and benefits.

Equal Employment Opportunity: Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

Privacy Policies: Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: GDPR Privacy Policy, U.S. Job Applicant Privacy Notice

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